FAQs

1. Are your beauty products safe to use?

Yes. We only select products from trusted suppliers with positive reviews and quality ratings. We focus on skin-safe, cruelty-free, and trending beauty items that meet consumer standards.

2. How long does shipping take?

Most of our products ship within 4–10 business days, but for some it takes 10-21 days, depending on your location. We prioritize suppliers with fast fulfilment and tracking so you can shop with confidence.

3. Do you offer returns or refunds?

Yes. If your item is damaged or defective, we offer replacements or full refunds. Please contact our support within 7 days of delivery with a photo and order number.

4. Can I trust your store?

Absolutely! We're a small business committed to quality and customer satisfaction. Our website uses secure checkout, and we’re active on Instagram/TikTok, where you can see real customer feedback and product videos.

5. What makes your store different from other beauty websites?

We focus on curated, trendy, and affordable beauty essentials you won’t find at big-box retailers. Our products are hand-picked, our branding is clean, and we care about fast delivery and great service.

6. Do you ship internationally?

No, currently, we only ship to UK.

7. Why did my package arrive with different packaging or branding?

To ensure the fastest delivery and best availability, we work with multiple trusted suppliers and fulfilment centres. Depending on the item, packaging may vary slightly — but rest assured, all products are carefully selected and quality-checked to meet our standards.